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Do I have to create an account to place an order?
No, you can make a purchase without logging in. Creating an account is useful if you want the system to retain your shipping information for future purchases.


What credit cards do you accept?
We accept VISA, MasterCard, and Discover.


How will my purchase appear on my credit card statement?
Your purchase will appear as Fast Ink Online Stores, LLC. Fast Ink is Mercersburg’s partner that manages the online store.


How much will it cost to ship my order?
The website will automatically calculate the cost of shipping based on the weight of the product and add that cost to your shopping cart.


What is your shipping policy?
All items will ship from Fast Ink Online Stores, LLC in Mercersburg, Pennsylvania, within five to seven business days.


Do you offer gift wrapping?
Unfortunately, we do not offer gift wrapping services at this time.


What is your return policy?
If an item isn’t what you expected, or if you receive the wrong product, please e-mail or call 877-328-5057 or 717-328-5057 to exchange the order.


Is my personal information protected?
Fast Ink Online Stores, LLC does not sell, publish, or otherwise provide your information to any outside parties.


Do you ever run sales or special promotions?
At various times throughout the year, we will run online sales, which will be advertised on the homepage.


Where else can I buy Mercersburg merchandise?
You can do your shopping in person in the campus store located in the Simon Student Center on the lower level of Ford Hall. The store is open from 8 a.m. to 4 p.m. Monday through Friday with reduced hours in the summer months.